Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Private lessons

  • All students are required to undertake regular practice (minimum 3 days a week), attend all lessons on time and complete weekly set tasks. Lessons are to be paid in advance following the NSW Australian School Term. In some circumstances and when notive is given in writing to the office before the term, this may be adjusted).

Online Lessons

Fees for online lessons are non-negotiable as it works the same way as a private or group lesson. Lessons will be conducted on either zoom, skype, musicology.ca, or any other music teaching software. It is the student’s responsibility to have a stable internet connection for each lesson. If students are unable to complete a lesson due to internet or technical errors, the tutor will send a video or notes of the remaining content of the lesson. Students should ensure that the space for their lesson is set up to provide the best learning environment possible. This includes having their instrument, music books, headphones(if needed), good lighting and minimal distractions and noise. Please ensure that the camera shows enough of their instrument, hands and face for the tutor to see. We recommend students use either a laptop or iPad and nothing smaller for better quality audio and visual.

Replacement and Cancellation of a Lesson

Replacement lessons are offered a maximum of twice a term. Students must schedule this lesson at the teacher’s convenience during the term. Every effort will be made to re-schedule a replacement lesson when required, however, if a student cannot attend at any of the times offered by the teacher, the lesson will be charged and the fee for that lesson is non-refundable and non-transferable.

A minimum of 24 hours written notice must be given for cancellation or non-attendance of a lesson. Any unattended or cancelled lessons without the required notice will result in the student being charged for the lesson and will not be qualified for a replacement lesson. If the student arrives late to their lesson, tutors are not required to give extended lesson. However if the tutor is late, lessons would either be replaced or extended to cover the lesson time.

Withdrawal and Termination

Stringstastic do not offer a refund of any payments that has been made. Students need to give a minimum of ONE month notice upon withdrawing or terminating their lessons with Stringstastic.

At Stringstastic’s discretion, lessons can be terminated at any time.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under Australia and other copyright laws, and is the property of Stringstastic. The collective work includes works that are licensed to Stringstastic Pty Ltd. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Stringstastic or purchasing Stringstastic products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Stringstastic or to purchase Stringstastic products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Stringstastic. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Stringstastic used in the site are trademarks or registered trademarks of Stringstastic.

Pricing

All prices on our products are listed on our website in Australian Dollars. (Sale prices are for in-stock items only)

Price for lessons and teaching mentorship are set and non-negotiable.

Creative Kids Voucher

Stringstastic accepts the Creative Kids Voucher given by the NSW, Australia government all year round.  Information needs to be provided full by a due date set by Stringstastic for each term a long with a full payment made for the term. Incorrect and missing details will not be accepted.

If you would still like us to accept the voucher AFTER our due date, an additional charge of $10 will be charged.

Payment Terms & Conditions

Stringstastic offers the following methods of payment:

  • PayPal
  • Credit Card – Secure checkout using Square
  • Bank Transfer
  • Phone Payment (Orders placed over the phone)

Please Note: Stringstastic requires payment in full within 7 days of purchasing given that all items on your order are in stock. We have the right to cancel your order if we have not received payment at this time and have not been notified of other arrangements.

All Fees for music lessons have to be paid by the due date given on the invoice. Any late payment on lessons will result in a 2% late payment fee per day.

Paying by Credit Card

Secure check out using Square: To pay using credit card, simply enter your card details at checkout and they will be securely processed using Square Payments. If payment is successful you will receive an email confirmation containing your order details.

Paying by PayPal

To checkout using PayPal you must first have a PayPal account; to register go to paypal.com. At checkout, select ‘PayPal’ as your method of payment. You will be directed away from adlibmusic.com.au to PayPal’s website where you must sign in to put payment through. If payment is successful you will then be directed back to adlibmusic.com.au to the payment confirmation page.

Bank Transfer

To pay via direct bank deposit, please transfer the payment using the following details:

BSB: 012-290
Account Number: 305816211
Account Name: Stringstastic Pty Ltd

Please include your invoice number in the transfer description.

To ensure that your order gets to you faster, feel free to email a receipt of payment to info@stringstastic.com and include your order number.

Disclaimer

We aim to keep all descriptions, images, pricing and general information up to date and correct at all times. However, prices, descriptions and stock availability are subject to change, and occasionally errors and inaccuracies will occur. We ask for your understanding when this is the case. Where a price is incorrect, we reserve the right to not supply the product at that price (and give you the option of a full refund).

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